Seller FAQs

Below are some commonly asked questions about selling images on Graphic Leftovers. If you can’t find the answer to your question, please email us or use the live chat feature and we will be happy to help you.

Do I have to sell a certain amount to get the 52% commission?
No, you earn 52% on all sales for the length of your membership. You can increase your earnings by participating in our referral program which allows you to earn additional commissions by referring both buyers and sellers.

Do I have to keep my portfolio on Graphic Leftovers for a certain period of time?
No, there is no time requirement. We recommend a minimum of 6 months to evaluate our site's performance and the sales of your images, but if you are not satisfied, you can email us at any time and request to remove your portfolio.

What types of images can I submit?
All types of Illustrations, backgrounds, icons, web elements, design templates and patterns. If you submit high resolution JPEGs with your vectors (2000 pixels in either height or width), a JPEG file will also be offered for download in addition to the EPS file.

What type of photos can I submit?
We accept images of objects, backgrounds, textures, animals, nature, conceptual, macro, and 3D images. Since we are graphics dedicated, we do not accept images with fully recognizable people that require a model release.

I have earned enough money to get a payout. What do I do now?
Congratulations! Go to your "My Account" page and click on the "Request Payout" button in your "My Account" page. Payouts are made via Moneybookers, PayPal or by check. Payouts are processed within 48 hours.

I changed the price of one of my images. Will that reflect in my earnings?
Yes, If you were selling an item for $3 and changed the price to $5, any downloads that occur with the new price will display in your account transactions with the higher earnings. It does not change your earnings of any downloads prior to the price change.

If I offer a free image. What can buyers use it for?
All free images follow the standard license agreement and do not have an extended license option.

File Uploading
What are the file requirements?
Visit our file preparation section on how to prepare your files for uploading.

Is there a limit to how many files I can upload?
No. You can upload 1 file or 1,000. You can upload multiple images using our Flash uploader or you can request an FTP account. Please note that you must have the current Flash plugin and Javascript enabled to utilize this uploading tool.

I uploaded my images but they are not in my account. Where are they?
Uploaded images do not go directly into your account. We batch import all submitted images several times a day so please check your account for availability. If you upload images during non-business hours (9:00 am - 6:00 pm CST), your images will be imported the next business day.

I need to delete an image. How do I do that?
We are adding this functionality very soon. In the meantime, you can type "delete this file" in the title section of the image and submit. We will delete the file for you.

What is the "No Matching JPEG" image in my account?
If you see a "No Matching JPEG" graphic in your unfinished area, it means that your JPEG and EPS files where named differently. Your JPEG and EPS files must be named the same, for example: dog.eps and dog.jpeg. If you receive this image, please reupload a new JPEG named correctly for each missing file.

My file was rejected. Where do I see the comments?
Click on the image and you will see at the top of the page all rejection comments in red.

How long does it take for my images to get approved?
Within 48 hours. We approve images in the order they are submitted.

I got an email saying some of my files needed attention. Where do I go to see them?
If your file was sent back for any reason, it will be returned to the "Unfinished" section in your account. Click on each item to read comments and make edits.

Why do you offer an EPS and JPEG version for vector files?
We know that not everyone has the ability to edit a vector EPS file, so we offer a high-resolution JPEG image as an alternative file format. Offering the two file formats will help increase your sales.

Why are all my images priced at $5?
Images priced at $5 are the most downloaded and most popular price point on Graphic Leftovers. We want you to achieve the highest amount of sales so we default to that price when you upload images. If there are items you feel are worth more or less, then you can edit the price for each item.

Account Questions
My personal information has changed, how do I update that?
Go to your account page and select the "Account Information" link in the side bar. You can change your email, phone, address and other contact information.

I forgot my password and cannot login. What do I do?
On the login page click on the "Forgot your Password" link and enter your username or email address. A temporary
link will be emailed to you. When you visit the link, you will be prompted to create a new password for your account. After you create a new password, you can then login using your email address and password you just created.

What happens when one of my images is purchased with a stolen credit card?
Graphic Leftovers goes to great length to make sure each purchase is valid, but there are always a few transactions that get charged back due to credit card theft or fraud. If that unfortunately happens, we will debit that purchase from your account.

Referral Program Questions
Where do I get a Graphic Leftovers badge to place on my website?
Your personal badges are located on your account page. Place the badge with the referral code on your website or blog. Or use the email link to send referrals by email.

I have referred both buyers and sellers to Graphic Leftovers, where do I see that?
Go to the "My Account" tab and you will see in your transaction history all earnings by referred members. Your referred members need to have cookies enabled for us to track them.